Local & International Shipping

ORDERS:

Orders are accepted 24/7. All prices quoted are in Singapore Dollars (SGD).

Orders will be fulfilled within 3 business days. Orders placed after 1pm SGT will be fulfilled the following business day. Orders placed on Saturday or Sunday will be fulfilled the following business day.

For shipping purposes, all customer details and address details must be written in ENGLISH.

SINGAPORE DELIVERY:

We currently offer the following delivery methods within Singapore (excluding hotels, PO Boxes, airports or MINDEF camps):

Ninja Van Courier Delivery $7
TWO L(I)PS Recommended
Delivery in 1-3 business days. Tracking is available.

We recommend choosing Ninja Van at checkout for local deliveries to ensure prompt door-to-door delivery of your items and detailed delivery tracking.

Standard Delivery $4
Delivery in 4-5 business days. Limited tracking is available.


FREE LOCAL DELIVERY OPTION (4-5 business days)
FOR ORDERS OVER $50


INTERNATIONAL DELIVERY:


We currently offer the following delivery methods internationally:

DHL Express / price calculated at checkout
TWO L(I)PS Recommended
Delivery in 3-5 days. Tracking is available.
DHL handles delivery to your country and last-mile delivery is completed by DHL or a DHL partner courier service.

We recommend choosing DHL Express at checkout to ensure prompt door-to-door delivery of your items and detailed delivery tracking. While we do offer DHL Global Mail Packet Plus as a cheaper delivery alternative, we cannot guarantee delivery times and last-mile delivery is via your own country's mail service.


Global Mail by DHL Global Mail Packet Plus / price calculated at checkout
Delivery time varies by country - up to 4-5 weeks. Limited tracking is available.
DHL handles delivery to your country and last-mile delivery is done by your local mail service. Limited tracking is available but accuracy may vary, depending on your local mail provider.

LIMITED TIME OFFER
FREE INTERNATIONAL DELIVERY (DHL Global Mail)
FOR ORDERS OVER $100*


When orders are dispatched, you will receive an email with a link and tracking number to track your delivery.


MINIMUM PURCHASE FOR FREE SHIPPING:


Zone/Countries

DHL Global Mail

DHL Express

Zone 1

Malaysia

Free with Min. Purchase of SGD100

Free with Min. Purchase of SGD150

Zone 2

Brunei, Hong Kong, Indonesia, Macao, South Korea, Taiwan, Thailand, Vietnam

Free with Min. Purchase of SGD100

Free with Min. Purchase of SGD220

Zone 3

Australia, China, India, Japan, New Zealand

Free with Min. Purchase of SGD100

Free with Min. Purchase of SGD280

Zone 4

Cambodia, Cook Is., Fiji, Lao PDR, Maldives, Mongolia, Nauru, Nepal, New Caledonia, Niue, Papua New Guinea, Samoa, Solomon Is., Sri Lanka, Timor Leste, Tonga, Tuvalu, Vanuatu

Free with Min. Purchase of SGD100

Free with Min. Purchase of SGD300

Zone 5

Canada, Mexico, United States

Free with Min. Purchase of SGD100

Free with Min. Purchase of SGD400

Zone 6

Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxemourg, Monaco, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom

Free with Min. Purchase of SGD100

Free with Min. Purchase of SGD400

Brazil

We only use DHL Express for deliveries to Brazil

Free with Min. Purchase of SGD400

Philippines

We only use DHL Express for deliveries to the Philippines

Free with Min. Purchase of SGD200

Rest of the World

All other countries.

Free with Min. Purchase of SGD100

Free with Min. Purchase of SGD600


DUTIES, TAXES & OTHER FEES

International shipments may be subject to import taxes, duties or customs fees. These fees are the sole responsibility of the recipient and are specific to the destination country. Therefore, we do not know what the amount will be. Please be prepared to pay these fees when your package reaches the destination country. If the package is refused or returned to us, you will be responsible for any import taxes and/or return shipping costs incurred by TWO L(I)PS.

Please review your country's customs and importation rules for more information about any applicable duties or taxes you may be liable for.

Contact us if you have further questions about international shipping.

PO & APO/FPO BOXES:

TWO L(I)PS does not ship to freight forwarding locations, hotels or PO Boxes.

LIABILITY FOR INCORRECT ADDRESS OR FAILURE TO PAY DUTIES/TAXES:

Delivering your orders to you quickly is our priority, but we cannot offer order refunds to customers who provide incorrect address information or fail to pay their country's customs duties and/or taxes (if applicable to their order).


RETURNS & MODIFYING ORDERS:

More information about our order policies can be found here.